1. Email invoice
To return your item, please find the blank returns form attached to your email invoice and print it out.
2. Reason of return
Afterwards, please write down the item description, item number and the size of the item(s) you would like to return. Additionally you can let us know if you would like to exchange for another size.
Alternatively, you can write your customer account number and the information about the item(s) on a piece of paper and include it with the parcel.
3. Add the returns form to the parcel
Next, please add the returns form to your parcel, as we will not otherwise be able to identify your return correctly.
4. Send the parcel
lease send your parcel to the following return address:
E.M.P. Merchandising Handelsgesellschaft mbH
Darmer Esch 70 a