FAQ Payment

Payment in advance
You will receive our bank details when you place the order and with the order confirmation. You can then transfer the entire amount to this account. Depending on the bank, it may take 3-5 business days for your payment to arrive. After receiving the transfer, your order will be processed.

Credit card
With us you can safely and easily pay with your credit card. Credit card details are transmitted in encrypted form via SSL. This high security standard makes purchasing via credit card very secure. We accept MasterCard and Visa. To process your order, we need the 16-digit card number, the expiration date and the security code from the back of the card.

PayPal is a simple method to place your order with us. To use this payment method, you need to register with PayPal for free.


Unfortunately not all payment methods are available for every order. In this case, please choose another payment method.

It is not possible to change your payment method once the order has been placed. The orders are sent immediately to be prepared for dispatch. At this point, no further changes are possible.

Please note that, depending on the banking institution, it may take 3-5 working days for the payment to reach us. We will inform you by email as soon as the payment reaches us. Your order will then be dispatched as soon as possible.

Your receipt will be inside your parcel. In addition you wil receive the receipt by email.